Lead Times
At Boxes 24, we offer a wide range of packaging solutions, including stocked products and custom-made orders.
Stock Boxes - dispatched within 1 to 2 business days unless specifically noted processing times on product page
Custom Printed Standard Boxes - dispatched within 1-3 business days
Custom Plain & Printed Boxes - dispatched within 5-7 business days
Please note: Lead times may occasionally vary during peak periods. If you require your order urgently, we recommend contacting our team prior to placing your order - we’ll do our best to accommodate your timeline.
Shipping Options
We deliver across Australia and internationally with reliable shipping partners.
We partner with Allied and TGE for dependable nationwide delivery.
We also offer a Click & Collect option from our Perth facility - perfect if you’d prefer to pick up or arrange your own courier. We’ll notify you as soon as your order is ready for collection.
Delivery Costs
Shipping costs are calculated automatically at checkout, giving you full visibility of delivery fees before you complete your order.
- Orders over $300 ship free to metro postcodes in Western Australia.
- All other states, shipping charges are calculated at checkout.
For postcodes where applicable shipping charges apply please see our Shipping Policy.
Returns
At Boxes 24, we manufacture with care and stand behind the quality of every box we deliver. If your order arrives damaged, faulty or doesn’t meet our manufacturing standards, we’ll make it right with a prompt replacement or resolution. Our quality guarantee ensures you can order with confidence.
If your order doesn’t meet the specifications, please notify Boxes 24. If a return is applicable, Boxes 24 will provide shipping labels for the return at no cost to you. Goods must be returned to Boxes 24 within 30 days
Need assistance selecting the right packaging? Our team is happy to help - get in touch for tailored recommendations.