Shipping Policy

At Boxes 24, we aim to ensure that your orders are delivered efficiently and securely. By placing an order with us, you agree to the terms outlined below, which reference our Standard Terms and Conditions Of Sale.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information. 

Delivery Costs

You will be required to pay delivery charges in addition to the price for the goods you purchase. 

Boxes 24 reserves the right to advise customers if additional charges may apply to any order based on specific delivery requirements or conditions. Payment for these charges will be required before proceeding with shipment, even if the checkout indicated free shipping or no delivery costs.

Australia (Metro Postcodes): Free delivery for orders over $300 ex GST.

Australia (Non-Metro Postcodes): Freight charges apply and are calculated at checkout.

Non-Metro Postcodes

Freight charges apply to the following postcodes:

CT (30 postcodes):
-----------------
2540, 2600, 2601, 2602, 2603, 2604, 2605, 2606, 2607, 2608
2609, 2610, 2611, 2612, 2614, 2615, 2617, 2618, 2620, 2900
2901, 2902, 2903, 2904, 2905, 2906, 2911, 2912, 2913, 2914

NSW (412 postcodes):
-----------------
2081, 2082, 2083, 2084, 2159, 2232, 2250, 2251, 2256, 2257
2258, 2259, 2260, 2261, 2262, 2263, 2264, 2265, 2267, 2278
2280, 2281, 2282, 2283, 2284, 2285, 2286, 2287, 2289, 2290
2291, 2292, 2293, 2294, 2295, 2296, 2297, 2298, 2299, 2300
2302, 2303, 2304, 2305, 2306, 2307, 2308, 2309, 2311, 2312
2315, 2316, 2317, 2318, 2319, 2320, 2321, 2322, 2323, 2324
2325, 2326, 2327, 2328, 2329, 2330, 2333, 2334, 2335, 2336
2337, 2338, 2339, 2340, 2341, 2342, 2343, 2344, 2345, 2346
2347, 2350, 2352, 2353, 2354, 2355, 2356, 2357, 2358, 2359
2360, 2361, 2365, 2369, 2370, 2371, 2372, 2379, 2380, 2381
2382, 2386, 2387, 2388, 2390, 2395, 2396, 2397, 2398, 2399
2400, 2401, 2402, 2403, 2404, 2405, 2406, 2408, 2409, 2410
2411, 2415, 2420, 2421, 2422, 2423, 2424, 2425, 2426, 2427
2428, 2429, 2430, 2431, 2439, 2440, 2441, 2443, 2444, 2445
2446, 2447, 2448, 2449, 2450, 2452, 2453, 2454, 2455, 2456
2460, 2462, 2463, 2464, 2465, 2466, 2469, 2470, 2471, 2472
2473, 2474, 2475, 2476, 2477, 2478, 2479, 2480, 2481, 2482
2483, 2484, 2485, 2486, 2487, 2488, 2489, 2490, 2500, 2502
2505, 2506, 2508, 2515, 2516, 2517, 2518, 2519, 2525, 2526
2527, 2528, 2529, 2530, 2533, 2534, 2535, 2536, 2537, 2538
2539, 2540, 2541, 2545, 2546, 2548, 2549, 2550, 2551, 2568
2569, 2570, 2571, 2572, 2573, 2574, 2575, 2576, 2577, 2578
2579, 2580, 2581, 2582, 2583, 2584, 2585, 2586, 2587, 2588
2590, 2594, 2611, 2618, 2619, 2620, 2621, 2622, 2623, 2624
2625, 2626, 2627, 2628, 2629, 2630, 2631, 2632, 2633, 2640
2641, 2642, 2643, 2644, 2645, 2646, 2647, 2648, 2649, 2650
2651, 2652, 2653, 2655, 2656, 2658, 2659, 2660, 2661, 2663
2665, 2666, 2668, 2669, 2671, 2672, 2675, 2678, 2680, 2681
2700, 2701, 2702, 2703, 2705, 2706, 2707, 2710, 2711, 2712
2713, 2714, 2715, 2716, 2717, 2720, 2721, 2722, 2725, 2726
2727, 2729, 2730, 2731, 2732, 2733, 2734, 2735, 2736, 2737
2738, 2739, 2752, 2753, 2754, 2756, 2757, 2758, 2765, 2773
2774, 2775, 2776, 2777, 2778, 2779, 2780, 2782, 2783, 2784
2785, 2786, 2787, 2790, 2791, 2792, 2793, 2794, 2795, 2797
2798, 2799, 2800, 2803, 2804, 2805, 2806, 2807, 2808, 2809
2810, 2817, 2818, 2820, 2821, 2822, 2823, 2824, 2825, 2826
2827, 2828, 2829, 2830, 2831, 2832, 2833, 2834, 2835, 2836
2838, 2839, 2840, 2842, 2843, 2844, 2845, 2846, 2847, 2848
2849, 2850, 2852, 2864, 2865, 2866, 2867, 2868, 2869, 2870
2871, 2873, 2874, 2875, 2876, 2877, 2878, 2879, 2880, 2898
2899, 3500, 3585, 3586, 3644, 3691, 3707, 4375, 4377, 4380
4383, 4385

NT (36 postcodes):
----------------
800, 810, 812, 820, 821, 822, 828, 829, 830, 832
834, 835, 836, 837, 838, 839, 840, 841, 845, 846
847, 850, 852, 853, 854, 860, 862, 870, 872, 873
874, 875, 880, 885, 886, 4825

QLD (334 postcodes):
-----------------
2406, 4207, 4208, 4209, 4210, 4211, 4212, 4213, 4214, 4215
4216, 4217, 4218, 4219, 4220, 4221, 4222, 4223, 4224, 4225
4226, 4227, 4228, 4229, 4230, 4270, 4271, 4272, 4275, 4280
4285, 4287, 4305, 4306, 4307, 4309, 4310, 4311, 4312, 4313
4314, 4340, 4341, 4342, 4343, 4344, 4345, 4346, 4347, 4350
4352, 4353, 4354, 4355, 4356, 4357, 4358, 4359, 4360, 4361
4362, 4363, 4364, 4365, 4370, 4371, 4372, 4373, 4374, 4375
4376, 4377, 4378, 4380, 4381, 4382, 4383, 4384, 4385, 4387
4388, 4390, 4400, 4401, 4402, 4403, 4404, 4405, 4406, 4407
4408, 4410, 4411, 4412, 4413, 4415, 4416, 4417, 4418, 4419
4420, 4421, 4422, 4423, 4424, 4425, 4426, 4427, 4428, 4454
4455, 4461, 4462, 4465, 4467, 4468, 4470, 4471, 4472, 4474
4475, 4477, 4478, 4479, 4480, 4481, 4482, 4486, 4487, 4488
4489, 4490, 4491, 4492, 4493, 4494, 4496, 4497, 4498, 4503
4506, 4507, 4510, 4511, 4512, 4513, 4514, 4515, 4516, 4517
4518, 4519, 4520, 4521, 4550, 4551, 4552, 4553, 4554, 4555
4556, 4557, 4558, 4559, 4560, 4561, 4562, 4563, 4564, 4565
4566, 4567, 4568, 4569, 4570, 4571, 4572, 4573, 4574, 4575
4580, 4581, 4600, 4601, 4605, 4606, 4608, 4610, 4611, 4612
4613, 4614, 4615, 4620, 4621, 4625, 4626, 4627, 4630, 4650
4655, 4659, 4660, 4662, 4670, 4671, 4673, 4674, 4676, 4677
4678, 4680, 4694, 4695, 4697, 4699, 4700, 4701, 4702, 4703
4704, 4705, 4706, 4707, 4709, 4710, 4711, 4712, 4713, 4714
4715, 4716, 4717, 4718, 4719, 4720, 4721, 4722, 4723, 4724
4725, 4726, 4727, 4728, 4730, 4731, 4732, 4733, 4735, 4736
4737, 4738, 4739, 4740, 4741, 4742, 4743, 4744, 4745, 4746
4750, 4751, 4753, 4754, 4756, 4757, 4798, 4799, 4800, 4801
4802, 4803, 4804, 4805, 4806, 4807, 4808, 4809, 4810, 4811
4812, 4813, 4814, 4815, 4816, 4817, 4818, 4819, 4820, 4821
4822, 4823, 4824, 4825, 4828, 4829, 4830, 4849, 4850, 4852
4854, 4855, 4856, 4857, 4858, 4859, 4860, 4861, 4865, 4868
4869, 4870, 4871, 4872, 4873, 4874, 4875, 4876, 4877, 4878
4879, 4880, 4881, 4882, 4883, 4884, 4885, 4886, 4887, 4888
4890, 4891, 4892, 4895

SA (237 postcodes):
----------------
872, 5118, 5131, 5132, 5133, 5134, 5136, 5137, 5138, 5139
5140, 5141, 5142, 5144, 5150, 5151, 5152, 5153, 5154, 5155
5156, 5157, 5170, 5171, 5172, 5173, 5174, 5201, 5202, 5203
5204, 5210, 5211, 5212, 5213, 5214, 5220, 5221, 5222, 5223
5231, 5232, 5233, 5234, 5235, 5236, 5237, 5238, 5240, 5241
5242, 5243, 5244, 5245, 5250, 5251, 5252, 5253, 5254, 5255
5256, 5259, 5260, 5261, 5262, 5263, 5264, 5265, 5266, 5267
5268, 5269, 5270, 5271, 5272, 5273, 5275, 5276, 5277, 5278
5279, 5280, 5290, 5291, 5301, 5302, 5303, 5304, 5306, 5307
5308, 5309, 5310, 5311, 5320, 5321, 5322, 5330, 5331, 5332
5333, 5340, 5341, 5342, 5343, 5344, 5345, 5346, 5350, 5351
5352, 5353, 5354, 5355, 5356, 5357, 5360, 5371, 5372, 5373
5374, 5381, 5400, 5401, 5410, 5411, 5412, 5413, 5414, 5415
5416, 5417, 5418, 5419, 5420, 5421, 5422, 5431, 5432, 5433
5434, 5440, 5451, 5452, 5453, 5454, 5455, 5460, 5461, 5462
5464, 5470, 5471, 5472, 5473, 5480, 5481, 5482, 5483, 5485
5490, 5491, 5493, 5495, 5501, 5502, 5510, 5520, 5521, 5522
5523, 5540, 5550, 5552, 5554, 5555, 5556, 5558, 5560, 5570
5571, 5572, 5573, 5575, 5576, 5577, 5580, 5581, 5582, 5583
5600, 5601, 5602, 5603, 5604, 5605, 5606, 5607, 5608, 5609
5611, 5630, 5631, 5632, 5633, 5640, 5641, 5642, 5650, 5651
5652, 5653, 5654, 5655, 5660, 5661, 5670, 5671, 5680, 5690
5700, 5701, 5710, 5713, 5715, 5717, 5719, 5720, 5722, 5723
5724, 5725, 5730, 5731, 5732, 5733, 5734

TAS (116 postcodes):
-----------------
7000, 7004, 7005, 7007, 7008, 7009, 7010, 7011, 7012, 7015
7016, 7017, 7018, 7019, 7020, 7021, 7022, 7023, 7024, 7025
7026, 7027, 7030, 7050, 7052, 7053, 7054, 7055, 7109, 7112
7113, 7116, 7117, 7119, 7120, 7139, 7140, 7150, 7151, 7155
7162, 7163, 7170, 7171, 7172, 7173, 7174, 7175, 7176, 7177
7178, 7179, 7180, 7182, 7183, 7184, 7185, 7186, 7187, 7190
7209, 7210, 7211, 7212, 7213, 7214, 7215, 7216, 7248, 7249
7250, 7252, 7253, 7254, 7255, 7256, 7257, 7258, 7259, 7260
7261, 7262, 7263, 7264, 7265, 7267, 7268, 7270, 7275, 7276
7277, 7290, 7291, 7292, 7300, 7301, 7302, 7303, 7304, 7305
7306, 7307, 7310, 7315, 7316, 7320, 7321, 7322, 7325, 7330
7331, 7466, 7467, 7468, 7469, 7470

VIC (487 postcodes):
-----------------
3211, 3212, 3213, 3214, 3215, 3216, 3217, 3218, 3219, 3220
3221, 3222, 3223, 3224, 3225, 3226, 3227, 3228, 3230, 3231
3232, 3233, 3234, 3235, 3236, 3237, 3238, 3239, 3240, 3241
3242, 3243, 3249, 3250, 3251, 3254, 3260, 3264, 3265, 3266
3267, 3268, 3269, 3270, 3271, 3272, 3273, 3274, 3275, 3276
3277, 3278, 3279, 3280, 3281, 3282, 3283, 3284, 3285, 3286
3287, 3289, 3292, 3293, 3294, 3300, 3301, 3302, 3303, 3304
3305, 3309, 3310, 3311, 3312, 3314, 3315, 3317, 3318, 3319
3321, 3322, 3323, 3324, 3325, 3328, 3329, 3330, 3331, 3332
3333, 3334, 3336, 3337, 3338, 3340, 3341, 3342, 3345, 3350
3351, 3352, 3355, 3356, 3357, 3358, 3360, 3361, 3363, 3364
3370, 3371, 3373, 3374, 3375, 3377, 3378, 3379, 3380, 3381
3384, 3385, 3387, 3388, 3390, 3391, 3392, 3393, 3395, 3396
3400, 3401, 3407, 3409, 3412, 3413, 3414, 3415, 3418, 3419
3420, 3423, 3424, 3427, 3428, 3429, 3430, 3431, 3432, 3433
3434, 3435, 3437, 3438, 3440, 3441, 3442, 3444, 3446, 3447
3448, 3450, 3451, 3453, 3458, 3460, 3461, 3462, 3463, 3464
3465, 3467, 3468, 3469, 3472, 3475, 3477, 3478, 3480, 3482
3483, 3485, 3487, 3488, 3489, 3490, 3491, 3494, 3496, 3498
3500, 3501, 3505, 3506, 3507, 3509, 3512, 3515, 3516, 3517
3518, 3520, 3521, 3522, 3523, 3525, 3527, 3529, 3530, 3531
3533, 3537, 3540, 3542, 3544, 3546, 3549, 3550, 3551, 3555
3556, 3557, 3558, 3559, 3561, 3562, 3563, 3564, 3565, 3566
3567, 3568, 3570, 3571, 3572, 3573, 3575, 3576, 3579, 3580
3581, 3583, 3584, 3585, 3586, 3588, 3589, 3590, 3591, 3594
3595, 3596, 3597, 3599, 3607, 3608, 3610, 3612, 3614, 3616
3617, 3618, 3620, 3621, 3622, 3623, 3624, 3629, 3630, 3631
3633, 3634, 3635, 3636, 3637, 3638, 3639, 3640, 3641, 3644
3646, 3647, 3649, 3658, 3659, 3660, 3662, 3663, 3664, 3665
3666, 3669, 3670, 3672, 3673, 3675, 3676, 3677, 3678, 3682
3683, 3685, 3687, 3688, 3690, 3691, 3694, 3695, 3697, 3698
3699, 3700, 3701, 3704, 3705, 3707, 3708, 3709, 3711, 3712
3713, 3714, 3715, 3717, 3718, 3719, 3720, 3722, 3723, 3725
3726, 3727, 3728, 3730, 3732, 3733, 3735, 3737, 3738, 3739
3740, 3741, 3744, 3746, 3747, 3749, 3756, 3757, 3758, 3759
3760, 3761, 3762, 3763, 3764, 3766, 3767, 3775, 3777, 3778
3779, 3781, 3782, 3783, 3788, 3793, 3795, 3797, 3799, 3808
3809, 3810, 3812, 3813, 3814, 3815, 3816, 3818, 3820, 3821
3822, 3823, 3824, 3825, 3831, 3832, 3833, 3835, 3840, 3842
3844, 3847, 3850, 3851, 3852, 3854, 3856, 3857, 3858, 3859
3860, 3862, 3864, 3865, 3869, 3870, 3871, 3873, 3874, 3875
3878, 3880, 3882, 3885, 3886, 3887, 3888, 3889, 3890, 3891
3892, 3893, 3895, 3896, 3898, 3900, 3902, 3903, 3904, 3909
3912, 3913, 3915, 3916, 3918, 3919, 3920, 3921, 3922, 3923
3925, 3926, 3927, 3928, 3929, 3930, 3931, 3933, 3934, 3936
3937, 3938, 3939, 3940, 3941, 3942, 3943, 3944, 3945, 3946
3950, 3951, 3953, 3954, 3956, 3957, 3958, 3959, 3960, 3962
3964, 3965, 3966, 3967, 3971, 3978, 3979, 3980, 3981, 3984
3987, 3988, 3990, 3991, 3992, 3995, 3996

WA (274 postcodes):
----------------
872, 6037, 6041, 6042, 6043, 6044, 6074, 6081, 6082, 6083
6084, 6111, 6124, 6208, 6210, 6211, 6213, 6214, 6215, 6218
6219, 6220, 6221, 6223, 6224, 6225, 6226, 6227, 6228, 6229
6230, 6232, 6233, 6236, 6237, 6239, 6240, 6243, 6244, 6251
6252, 6253, 6254, 6255, 6256, 6258, 6260, 6262, 6271, 6275
6280, 6281, 6282, 6284, 6285, 6286, 6288, 6290, 6302, 6304
6306, 6308, 6309, 6311, 6312, 6313, 6315, 6316, 6317, 6318
6320, 6321, 6322, 6323, 6324, 6326, 6327, 6328, 6330, 6333
6335, 6336, 6337, 6338, 6341, 6343, 6346, 6348, 6350, 6351
6352, 6353, 6355, 6356, 6357, 6358, 6359, 6361, 6363, 6365
6367, 6368, 6369, 6370, 6372, 6373, 6375, 6383, 6384, 6385
6386, 6390, 6391, 6392, 6393, 6394, 6395, 6396, 6397, 6398
6401, 6403, 6405, 6407, 6409, 6410, 6411, 6412, 6413, 6414
6415, 6418, 6419, 6420, 6421, 6422, 6423, 6424, 6425, 6426
6427, 6428, 6429, 6430, 6431, 6432, 6434, 6436, 6437, 6438
6440, 6442, 6443, 6445, 6446, 6447, 6448, 6450, 6452, 6460
6461, 6462, 6463, 6465, 6466, 6467, 6468, 6470, 6472, 6473
6475, 6476, 6477, 6479, 6480, 6484, 6485, 6487, 6488, 6489
6490, 6501, 6502, 6503, 6504, 6505, 6506, 6507, 6509, 6510
6511, 6512, 6513, 6514, 6515, 6516, 6517, 6518, 6519, 6521
6522, 6525, 6528, 6530, 6532, 6535, 6536, 6537, 6556, 6558
6560, 6562, 6564, 6566, 6567, 6568, 6569, 6571, 6572, 6574
6575, 6603, 6605, 6606, 6608, 6609, 6612, 6613, 6614, 6616
6620, 6623, 6625, 6627, 6628, 6630, 6631, 6632, 6635, 6638
6639, 6640, 6642, 6646, 6701, 6705, 6707, 6710, 6711, 6712
6713, 6714, 6716, 6718, 6720, 6721, 6722, 6725, 6726, 6728
6731, 6733, 6740, 6743, 6751, 6753, 6754, 6758, 6760, 6762
6765, 6770, 6798, 6799

Delivery Timelines

When you purchase goods from our Site, the goods will be delivered through one of the following methods: 

Standard delivery by logistics provider. Delivery takes 5 - 7 business days pending location. 

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and public holidays. 

Please allow sufficient time for your order to arrive, particularly during peak periods or in remote areas.

Delivery Terms

Obligation to Deliver:

Boxes 24 will use reasonable efforts to deliver products to the address specified in your order by the requested date (if any).

Delivery dates are subject to manufacturing schedules, and customers should not request delivery dates beyond 30 days after the expected product manufacturing completion date.

Boxes 24 does not guarantee delivery by a specific date and is not liable for any losses due to early or late delivery.

Deliveries may be split into multiple installments.

Delivery Completion:

Delivery is deemed complete when products are delivered, unloaded, and transferred into the possession of the customer or their nominated representative at the specified address.

Customers are responsible for unloading products at their own risk and cost.

Specific Transport Requests:

Customers requesting alternative transport methods will incur additional costs.

If the requested transport method is unavailable within seven days of product readiness, Boxes 24 may arrange suitable alternative transport.

Failure to Accept Delivery:

If a customer is unable or unwilling to accept delivery, the products will be considered delivered, and storage or re-delivery fees may apply.

After seven days, Boxes 24 reserves the right to treat the contract as repudiated, dispose of the products, and claim costs or outstanding amounts from the customer.

Additional Information

For any questions regarding our shipping policy, please contact our customer support team. We’re here to help ensure a smooth and hassle-free delivery experience.